Refund Policy

Our Commitment to Customer Satisfaction

We are committed to providing our customers with a high-quality dining experience. If you are not satisfied with your meal for any reason, we will do our best to make it right.

Refunds

We will issue a refund for your meal if it is not as described on the menu, if it is not prepared to a satisfactory standard.

Refunds will not be issued for the following reasons:

• You changed your mind about your order.
• You didn't like the taste of the food.
• You didn't finish your meal.

How to Request a Refund

To request a refund, please notify the restaurant manager upon receiving your meal. If your issue hasn't been resolved to a satisfactory level, please contact us at info@seftonmeadows.co.uk. When you contact us, please be sure to provide the following information:

• Your name
• Your order number
• The date and time of your order
• The reason for your request

Refund Processing

We will process your refund as quickly as possible. Refunds will be paid back by the same payment method for the order.

Thank you for your understanding. We hope you enjoy your next meal at Rosies Restaurant!

Additional Information

• • We are always looking for ways to improve our service. If you have any feedback, please do not hesitate to contact us.
  • We appreciate your business and hope to see you again soon!